168. This cable runs past the wall hole for the Virgin cable, so can I get this cut back and rerouted via the existing hole in the wall (currently occupied by the Virgin cable) and a new master socket installed. Solved: OK So our phone is moving to VOIP in May and I have a few questions --- 1 What codec is used for VM VOIP (will call quality be - 5261506. In response to Vikki_M. 0 – which seems a lot. 0. First, screw the white cable with the blue tab in the Hub, and then plug in either end of the yellow Ethernet cable. Thread starter fartingspartan; Start date 21 Dec 2013. Home broadband & landline. I think you have failed to grasp the problem. The problem is the Hub is in my Study and the - 4964746. replace BT master socket with slave socket . He will drill through into the lounge and connect an internal access point to the brown box on. Source: herbalic79. I've got a new hub 5 and want to take advantage of it on my pc. hi, i am a new virgin media customer, ny broadband and tv have bothe been activated today, but my landline has not. My VM Router is is my office adjacent to hall. . Will we have to move the base unit of the phone to be nearer to the hub or is there some. I have had a Virgin media landline since 1998, with two sockets installed by Virgin media for connected phones in different rooms. This is how I understand the PlusNet system. When I ordered my broadband package I was offered a QuickStart setup, but it turns out we don't have the right Virgin media socket in the house. Amazon product. Older sockets might be labelled NTL or Telewest instead and newer homes may have more than one socket. NETGEAR PLP1000-100UKS 1 Port,1000 Mbps, 1 Gigabit Port Powerline Adapter. Fibre Broadband. You may find it is just a cable coming in through the wall, in which case a simple adaptor is what is needed. Or if the other end of the white cable is in a more useful. Plug the cables into the hub. No vm wall socket. Step 2: Order your Sky Broadband service. Available with M50 broadband or faster. Unplug the telephone from the telephone wall socket. I've gone for Veetop Flat Ethernet Cables 1. We moved the hub upstairs to obtain better coverage - 4863967 - 2. The other is marked TV, & this is used for TV & Broadband. I don't work for Virgin Media. • Login with the default login info (on base of Hub) unless you've already updated it. I have two wall sockets which say Virgin and two which say NTL, only the two NTL sockets have two connectors at the bottom, one labelled TV and one labelled FM. 8uF 250v capacitor to provide domestic phones with a 50 to 80v volt ring signal. All the cabling is the property of Virgin Media and must not be touched. The phone is disconnected from the master socket and plugged into the other end of the adapter. All the sockets are put in for you if they do not exist already e. Try each phone on its own in turn. I ordered a self start kit and later realised I don’t have any wall sockets where I want to install my new router, how do I go about booking an engineer to install one? Contact the Pre-installation and Delivery Team on 0800 052 1734 and explain the situation. A Virgin Media wall socket is simply a point of entry into your home. 8 March 2011 at 8:29AM. . The BT sockets and Virgin Sockets will be same spec, they have to be for UK regs. Thanks for posting, welcome both to the community and also Virgin Media. Browse Virgin Media Virgin Media Community. I have only got one rectangular shaped white socket (Shown as below) but it seems old. Solution - VM hub -> telephone socket -> male bt plug to mail bt plug ( 4 core cable) -> socket with splitter -> phone cable . Firstly unplug the damaged connector from the socket and unscrew the two retaining screws holding the front onto the pattress, you will see that there are. Dear Sir/Madam, With regrad to my newly contract with virgin media, unfortunately I could not find any wall socket at home. Some background information on whether it is acceptable to move a BT Openreach or Virgin Media master socket yourself, along with some advice on how to do so successfully. I've tried a different phone in the master socket but still the problem is there. A third lead from the back of the router. Your hub plugs into your master socket, which is a small white box, usually located near the front door. I noticed Hub5 has ethernet sockets, but game consoles and pcs are too far to connect to the Hub5 directly. The - 3982847 - 4. on a domestic hub you look at the values thus. and "Once the landline cable has been attached to the adapter, you’ll need to plug this into the first grey on your hub (also known as RJ11). craigmc89 • 1 min. you’ll find a corresponding master socket within your. Various cable mediums are used in modern systems to transmit data. A third lead from the back of the router. Step 3. How to install a microfilter. Simply instruct the engineer who comes to install your equipment that you'd like an access point in your lounge. The telephone "Wall socket A" is reconnected to the master socket as the Line in and take over from the old copper wires that come into the property from the street. But after a few weeks I'll notice that the daily speed tests on my Google WiFi are showing a slowing down of. Remove the front lower cover from the BT socket, note which wires connect to which terminals and then disconnect the wires from the cover. Which was great as that is in a better location than my master Socket was. We would like to show you a description here but the site won’t allow us. Re: Virgin Media Master Socket. com. The reason I'm asking is the Master socket contains the ring capacitor that converts the 2 wire PSTN / HUB phone service to a 3 wire circuit. Mobile Your Account. . Plug into the wall socket Push the red label end of the white cable, into. If no luck call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Virgin Mobile. Remove the existing telephone cable from your wall socket. I'm at the stage where I need to plug the isolator cable into the Virgin Media wall socket. 1. This seemed to be standard procedure for any phone fault reported. We would like to show you a description here but the site won’t allow us. Virgin Media Quickstart set up. A Virgin Phone Socket Wiring Diagram might include several components in addition to the socket itself. (Virgin disconnect the line outside your property, then plug a cable from the hub into a phone socket, this makes all your. If customer service is a concern, you can check out our survey results to see which providers had the best scores. Telephone Extension Socket Wires Phone Wiring Colour Code Diagram. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. It is divided into two parts: the main diagram, and the power and data line diagrams. Alternatively you could keep your filtered face plate on your master socket and instead of connecting into terminals 2,3 & 5 for your telephone extension. Estonia and the Netherlands have already switched. So, a 50 minute broadband, TV and phone. If you unscrew the front of the BT master socket, put some insulating tape over the contacts and replace it, that isolates all sockets in the house from the BT line. The good news is that Stephen has done a series of three genuinely useful and informative videos – charting everything from the Headend (data centre) sites to their DOCSIS Hybrid Fibre Coax Fibre-to-the-Premises ( FTTP) based broadband lines at a high level. I want infinity to be placed in my loft that is current. You can contact the Team from this link:. This will clear the line of dial tone for a short time, allowing you to listen closely. All forum topics; Previous topic; Next topic; 1 ACCEPTED SOLUTIONThe unaffiliated community for Virgin Media subscribers to discuss broadband, TV, phone and mobile services. Options. The master socket in the property that has been present since I moved in is quite beaten up so I purchased an Openreach Master Socket 5C with the Openreach Mk4 front fascia. We would like to show you a description here but the site won’t allow us. We have a virgin media wall socket with an ethernet port in the wall but no round cable. Other broadband queries. You may be offered a switchover to a connection from the VM hub as an alternative to repairing the existing line. Registration is fast, simple and absolutely free so please join our community today. I recently already mys first household and have been taking a face to which VM installation at the property. For more information, select the type of broadband service you're planning to switch to on Virgin Media: Broadband Plans. to 'back-feed' a telephone connection from the new telephone socket upstairs next to the hub which, in turn is linked to the existing phone socket downstairs. 11-10-2023 06:41 PM. Using just the VM phone adapter connected into the VM hub, try each individual phone in turn, one at a time, and see if you get a ringing sound for an incoming call. If you transfer your broadband and phone to Virgin Media, you’ll pay line rental of £19 a month even if you get VoIP via the hub 3. Solved Remove Un Phone Line Just Cut It Virgin Media Community 4936267. Connect your new cable between the Virgin Media Digital Hub and the new Master socket. Does the Virgin Media master socket need a power supply? [Deleted User] Posts: 409. This will allow a RJ11 socket at the telephone. Hello. • Go to Advanced Settings > Wireless > Security. In answer to your second point, as this is a quick answer -Yes, you would use the handset on the master socket until the switchover date, to which you'd then plug into the hub, via the provided RJ11 adaptor. on 03-07-2023 01:02. Some years ago when we got broadband on our copper wire line the WiFi signal from the router went nowhere( 100 year old stone farmhouse walls) A BT engineer somehow rerouted the incoming line to our office upstairs where we could use extenders to relay the WiFi signal. TP-Link TL-WPA4220T KIT 2-Port Powerline Adapter WiFi Starter Kit (Recommended) FAQ. Virgin Media Prep House Rewiring Fix Community Forum I think the issue is to do with the way VM presents its caller ID on the lines of some customers and the BT phone is unable to recognise a 'withheld' caller ID. BeginnerNo virgin media wall socket. Tenda PH6 AV1000 Passthrough Powerline Adapter Kit with 1 x Gigabit Port. So the adapter plugs into the RJ9 socket on the back of the VM Hub3. There is an access panel in the ceiling for pipes and cables. Faceplates after second visit. This means that the broadband router can be installed at either location and both will need ADSL filters. on 25-09-2022 15:41. Could wire the cable to the internal connection within the socket. 5) Disconnect the incoming wire to your old master socket (to disconnect from the old VM phoneline) 6) Connect the blue with white bands (pin 2), white and blue bands (pin 5) and orange with white bands (pin 3) to the blue connector on the new master socket that you have replaced. LincolnVoda. The master phone socket is the main socket where the phone line enters your home, usually found in the hallway near the front door. Using just the VM phone adapter connected into the VM hub, try each individual phone in turn, one at a time, and see if you get a ringing sound for an incoming call. 23/11/12 - 23:50 #14. This is how I understand the PlusNet system. Vodafone Broadband is slower compared to Virgin of course, have you sent an E - Mail to Tom Mockridge explaining that you are not happy with. From there, you can book a service engineer and have them come out to assist you with either repairing your faulty Virgin Media wall socket or installing a new one for you. Finally got through, explained that since supposedly switching over from my old phone provider on Monday the phone hasn't worked. A BT master socket. If your Virgin Media cable’s cut. We all know and love the internet and TV services that can enter our. The cable could be hidden within, or behind, furniture. Web hi, this video is a very quick example of how to wire up a nte5 master socket as found in the uk on bt and virgin media telephone lines. If you wish to use the new socket outlet to connect a phone then you can cut the BT plug off the end of the new cord, find the two middle wires and connect these to screw terminals 2 and 5 on the. Moving from Virgin Media cable to TalkTalk wired. The Bt Openreach Mk4 Socket Wiring Diagram is set up to guide users through the installation process. 8 March 2011 at 8:29AM. It is really quite simple. How long does Virgin Media Broadband take to activate? Discover how Virgin Media services are installed. If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side. One of VM's methods involves fitting a phone socket next to the VM hub and joining this to the existing phone extension wiring and then using an adapter lead to 'backfeed' from the hub's phone connection into the existing extension wiring. g. BT can't touch the Virgin Media master socket and Virgin Media can't touch the BT master socket. 5 Machine screws included. The Openreach engineer did not need to come into the house to check anything and I had my Virgin Media cut off 2 weeks later. on 17-02-2023 12:46. First, you must determine which type of socket you have in your home. 23-08-2019 10:03 PM. You can't (well shouldn't) touch anything past the text socket on the master sockets of either BT or cable sockets. The only active cable which feeds both sockets is the Virgin cable (leading off to the right and outside to Virgin box). Details: The master socket for the old telephone line has a faceplate which connects to the house sockets, and a backplate that has the old ‘BT’ type (old virgin. cable from wall. He/she can do whatever the heck they want with the old BT cabling including the master socket and even stuff on the outside of the house - it's none of anybodies business! The only issue will be if you try and get it reconnected at a later date, the full reconnection fee will apply. 3. You should have around 50V DC across those. Manage Your Account. In response to Vikki_M. We're happy to assist with this but as it is a non fault call out a charge of £25 would be applicable. #2. The previous owner had internet with a non virgin provider so the phone line should already. The master plugs into the Hub 3 RJ type socket via the Virgin kit! A RJ to BT conversion lead. Call the Pre-installation and delivery team on 0800 052 1734 see if they can help - 5088726Hi, I've been trying and failing to book an engineer to come out and move the master socket from my living room and into my office at home. Openreach would normally use the existing route that your telephone line would take. 4. No Virgin media wall socket. Solved: Previously, I had BT connection so I need a wall socket. Solved: Help with wiring - Virgin Media Community - 4630592. The house I moved to had VM, it has be renovated and I can see the cable wrapped around the telegraph post has not been connected to the house. Hi Rob Our master socket is in our front room physically. Virgin Media: £30: Plus £35 setup for broadband: Vodafone: £60: Requires broadband: Zen Internet: Free: Digital voice only, requires broadband:. 99 each £8. This is very easy to do and will only take a couple of minutes. The only way is either rewire all the extensions from scratch or to use an adapter and a junction box to utilise the existing wiring. Fitting new telephone master socket for Vodafone broadband. For a wires-free alternative, you could use a cordless phone setup. Please keep an eye out for the purple envelope in the top right corner of your screen alerting you to a new message. Engineer used 'spare pair' of blue cables for 'new' BT line. I f you are saying I need special phone sockets to support VM Fibre Phone well that is a short sighted way of upgrading. For the ADSL faceplate, you will need to connect the two RJ11. You can also identify a split socket looking at the side. VM BB TV Landline. Virgin Media have used the Openreach socket to provide telephone services. To refer to. VM don't use fibre inside the property. If no luck, call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. Virgin Media; My Virgin Media; Shop; Help;. Then press and hold the security button on one of the original adaptors in your network for two seconds. Solved Remove Un Phone Line Just Cut It Virgin Media Community. Aug 8, 2019. Kind regards Jodi. Solved No Virgin Media Wall Socket At Installation Community 4832746. VLNeedham. Hub- Adapter-6core cable to phone junction box-junction box to phone socket-other extensions off phone socket- plug phones into sockets. VM BB TV Landline. Business, Economics, and Finance. 3608228) at 153 Brooker Road, Waltham Abbey, Essex En9 1JH (“West One”) (together “we”, “us. However, if you'd like we can send out. the street is enabled for the service. We will certainly investigate this matter for you. Don't touch it. Look up the PSTN switch-off! The old technology that powers landline telephones in the UK will be switched off in 2025. You would need to work out the exact details with the VM tech doing the work as a lot will depend on your existing hub/phone socket locations and where your existing cable runs are. But my brother had this done and he said they run a completely separate line in, presumably off the fibre. The master plugs into the Hub 3 RJ type socket via the Virgin kit! A RJ to BT conversion lead. Consider a wireless connection: If a wall socket installation is impossible, you may want to consider a wireless connection. Hi, this video is a very quick example of how to wire up a nte5 master socket as found in the UK on BT and Virgin media telephone lines. I am thinking of switching to Vodafone which I know will use the master socket for their connections. Virgin Phone Switchover. No knowing the layout of you home doing this might be less obvious than the thick VM cable. GPO Plan 4 socket and plug. The new Virgin Media has just gone in, but it does not come with a phone line, it just has a plug hanging out the back of the router similar to this:. The ring wire will affect your connection no matter where you plug in your router, and even if you don't use the extensions. I have tried: Turning off 5ghz on the Hub settings - and tried to just use 2. Rob. The Trade Up services are operated for and on behalf of Virgin Media Limited (registered no. 2. I've been sent a quickstart kit and have gone to set it up but don't have the wee white virgin media wall socket to plug in the white - 5389817. Posts: 8. Mobile devices & unlocking. It's possible that there're some wires connected behind the scenes; but there really shouldn't be. If you have Virgin cable TV, phone and broadband, that's potentially 3 new sockets - co-ax for the TV and the broadband and a bit of naff old copper wire for the phone which plugs into a socket similar to BT's one. VM will rewire your home phone extensions to create a link between the phone socket on the VM hub and your existing phone sockets. If it does not, then the problem lies outside your house and is not your responsibility. I have had Virgin Media during the last year, but have now requested Vodafone broadband. I need to get in touch with - 5421552. In our 2023 Broadband Awards, neither BT nor Virgin Media scored particularly well for customer service. Quickstart is the quickest and easiest way to setup our services. The phone line socket it’s in now is one we had when we moved ages ago yet the one in the other room used to be the main one and always works prior and when I went to check everything the other day the tv/bb socket is all ok but the phone socket is dead and no idea why as when it was moved I stressed to the engineer I wanted to make. We would like to show you a description here but the site won’t allow us. See where this Helpful. I've looked for an external box but cannot. I am hoping for some advice on my virgin cable telephone wall plate. There would be a £25 non fault call out charge (it used to be £99) to do the work you require. Virgin Media Wall Socket Example 2. One to power the router up. We would like to show you a description here but the site won’t allow us. There is a master socket in the hallway, but this is not connected (the wires are pinned to the wall outside but not fed through the wall). Put the cable in place and tighten the tie (see diagram below). Ordering And Installation Of Broadband Thinkbroadband. Plug into the Hub Push the white cable with the black label into the Hub. . It appears the Openreach cable was cut, the blue and orange are reconnected but green and brown are connected to blue/white and blue of the Virgin Media cable. A BT master socket. Jul 22, 2008. We would like to show you a description here but the site won’t allow us. if your extensions upstairs are wired from the consumer panel of the OR master socket , you could remove the consumer panel from the OR socket , thereby disconnecting it from the OR network. Telephone Extension Socket Wires Phone Wiring Colour Code Diagram. 17/07/09 - 20:45 in Cable #1. Remove all other equipment connected to telephone sockets. Options. Socket. If you don't have the cabling then call the pre-installs team on 0800 052 1734. I am going to cancel. Vonage 2nd line. Josh235. You can also check for a loose cable as not all properties have a socket. Customer since 1993. 01/07/11 - 11:24 in Virgin Media TV and Phone #1. Faint or Intermittent Noise Perform a Quiet Line Test. You should not need to disconnect the ring wire at any of the extension sockets providing you use reasonable quality UK specification ADSL. So if you are serviced by Virgin Media or another provider, one option is to switch providers from Virgin Media to another provider or visa versa. 23/03/17 - 01:22 #2. VM will usually only supply a Quickstart to a property that had VM previously. Fix the cable sheath (s) neatly to the cable mount on the faceplate of the socket using the nylon tie provided with the socket. How about using a 10m RJ11 to RJ11 telephone cable. VM use quality cable and quality crimped or compression F connectors (Screw on F connectors not allowed). Use a cable to connect the Green Digital Phone Socket on the back of the BT Smart Hub 2 to the Phone Socket on the Master Socket. The house I moved to had VM, it has be renovated and I can see the cable wrapped around the telegraph post has not been connected to the house. Stay safe online. 4 Kudos. The quickest way is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. Admittedly these will make more sense if you already have a basic. Hi, I had to have a tech visit yesterday to reconnect our services after contractors installing fibre for Openreach excavated to hear out Virgin connection in the pavement; and cut through our telephone and Broadband cable in the pavement. However… Virgin now obviously wants their hub etc back. Cannot get landline to work I've checked line put plug in different sockets still says please check line cord. To get my other existing phone points to work do I just have to run a cable from my virgin master socket to the. Vodafone Broadband is slower compared to Virgin of course, have you sent an E - Mail to Tom Mockridge explaining that you are not happy with. See where this Helpful Answer was posted. Multi-buy: £8. Please try the above first and come back to us if you still have no working line so we can carry out further diagnostics for you and arrange and engineer if necessary. Account - Cable. I have tried to get all 4 set up and can't make them work. At least 30Mbps download speeds in every room or £100 one-off credit. 2. the problem os the series its that you. Registration is fast, simple and absolutely free so please join our community today. Plug into the Hub Push the white cable with the black label into the Hub. See where this Helpful Answer was posted. Account - Cable. . Connect the Hub’s power cable with the blue tab. Posts: 166. We would like to show you a description here but the site won’t allow us. Next, connect the power cable. Or call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. This article provides a detailed explanation of how the wiring diagrams supplied by Virgin can be interpreted, and how to identify which wires are connected to the Terminals in each socket type. You then just do this: 1) remove the attenuator from the existing cable, plug it into back of hub. Thanks for your post and a big welcome to the Community. 0 Kudos. This is usually marked as Line 1. Faceplates after second visit. All you need to do is contact Virgin Media and explain what the issue is. I've just ordered Virgin Media cable broadband and phone. Options. I can only find the TV socket. Virgin Phone Switchover. Switching from Virgin Media (Reusing Master socket) I have recently moved home and decided to stick with BT. on 05-09-2023 20:36. They will do this free of charge but it will involve some degree of rewiring to make the necessary connections. 3) other end of this cable, connect the female to female F connector, connect the other side of this to the cable from the wall. There should be an omnibox, often brown or gray, on the outside of the premises, try tracing the cable/s from it. Any other sockets that currently work will still do so. The house I moved to had VM, it has be. I’ve just moved in to my new house and the cable from my inside master socket isn’t connected in the outside box there is just two - 5199081. Phone. However, if you'd like we can send out a technician to perform this work for you but there would be a £25 call out fee. Thanks for your first post and welcome to our community. If no luck call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. A non-split socket will have the sockets and screws in the middle. Country. Jacopo Member. . Most people do, and besides you can pick one up for under £10 and that will allow 999 calls the same as the kit virgin provide. Virgin Media Quickstart set up. Solved: I have one phone socket in my bedroom that no longer works. **UPDATE** The engineer has now attended and ran the phone cable externally from the back of the master socket into my room and installed a phone socket which I have plugged a phone extension cable into (431A extension cable type) then into the vm adaptor and then into the cable modem (port 1), and all is working fine. Forum; Apps. I'm currently renovating my living room, including the electrics. Browse Virgin Media Virgin Media Community. [ re: swervinc] [ link to this post] Virgin Medias phone network is totally separate from the Openreach network, so the two are not going to be connected. Solved No Virgin Media Wall Socket At Installation Community 4832746. to a Virgin Media Hub, using the Powerline kits we offer. 29/07/15 - 16:50 #1. Fibre to the Cabinet (FTTC) broadband comes in three main variants which offer a downstream line connection speed of 80 meg (80 Mbps), 55 meg (55 Mbps) or 40 meg (40 Mbps), but the actual maximum throughput speed of the service will be slightly lower than this at around 76 / 52 / 38 Mbps. So you can either unscrew this one & push on the connector provided in the Quick Start pack. Telephone Extension Socket Wires Phone Wiring Colour Code Diagram. Although these packages can be rather pricey, they are usually much more cost effective than buying each. Your wiring is then disconnected from the network, and can cause no mischief. #1 Hi All I’m new here. 8uF 250v capacitor to provide domestic phones with a 50 to 80v volt ring signal. Now got a replacement cable and working . Options. In my case the BT socket is no longer used at all and my phone connects into the back of the Virgin Hub - no additional socket on the wall needed. I am getting more reasonable and sensible answers from othersMk3 master socket wiring help bt community. Sunday. So in steps, it's: 1. The VM adapter connects as per image below (though your adapter may well be white in colour, not black). This lead goes into the same wall socket as my landline phone lead does. I have a BT openreach master socket (new type with built in filter) and I want to extend the broadband about 3m away and hide the cable in the wall. All I am wanting to do is to make your short adaptor cable 8m long! Surely that us a simple concept. David_Bn. Nip off one RJ11 plug and pass the cable through the hole in the wall for connection to the NTE5 socket, the remaining RJ11 plugs directly into the Hub. Thank you. The socket in the bedroom that you want to remove is a secondary socket, and has only one telephone cable going to it. Reply. A second cable, the Ethernet, to deliver the internet from the router to the computer. Volt Broadband. While ordering I asked how it would be handled, they said they'd use the existing BT copper. Source:When I moved into my house I removed the master socket for replastering and probably lost it (or thrown it away). If you wish to use the new socket outlet to connect a phone then you can cut the BT plug off the end of the new cord, find the two middle wires and connect these to screw terminals 2 and 5 on the. Have you since called our team to arrange an engineer visit and connect those so you can get the servic. 9ft Cat7 High Speed 10Gbps RJ45 Cat 7 Networking Ethernet Cable with STP. LincolnVoda. If there is extension wiring attached. Is your phone line active? Find out in 5 minutes, if you’re unsure – this landline installation checklist will show you what to look for on your phone sockets, master socket and. Solved Remove Un Phone Line Just Cut It Virgin Media Community 4936267. No, what you need to do is switch the extension wiring from the BT socket to the VM one. A good Virgin Telephone Master Socket Wiring Diagram will include details such as the type and size of the cables used, their routing through walls and ceilings, and the location of connectors. Connect your devices to the new hub. Oblivion Posts: 20,248 Forumite. Trouble shooter. Hub 3 in modem mode was Solid Red light and. Polarity doesn't matter but if you have access to a multi meter then A is positive and B is negative.